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Shipping Turnaround Advisory - Plan Ahead For The
Holidays!
If you're like most GLSC customers, your scrip
program volume doubles, triples or even quadruples during the
holiday season. That means our holiday volume surges as well, and we
are challenged to assemble many more orders with timely delivery and
minimal backorders.
Every year we plan and prepare for the surge with extra staff
and inventory. Unfortunately, no matter how much staff and hours we
add, we simply cannot process your orders, during the holiday
season, as quickly as we can the rest of the year.
To help you plan, we've carefully projected our order volume
and can guarantee delivery dates based on the calendar below. Please
keep in mind these schedules represent the maximum amount of time we
may need to turnaround your order during the busiest periods.
Whenever possible, we will deliver your orders ahead of this
schedule. However, we urge you to plan for the turnaround schedules
listed below, and we will do our best to get your orders to you
ahead of schedule:
The calendar areas in white will be subject to our normal
turnaround schedule - orders placed by 1 pm Eastern Time will be
scheduled to leave our offices the following
business day. So, on the white dates, an order placed by 1 pm on
Monday would be scheduled to leave our offices on Tuesday. If you
chose overnight delivery, you would receive your package on
Wednesday.
The grey calendar areas are two day turnaround. For
example, an order placed before 1 pm Eastern Time on Monday,
November 30, will be scheduled to leave our offices no later than
Wednesday, for overnight delivery on Thursday, December 3.
Please keep in mind that this schedule is a "worst case"
scenario and of course, we will always ship your order ahead of
schedule, if possible. But to ensure that you have the scrip you
need to keep your programs running smoothly, we would like you to
plan ahead and give us (and yourselves) a little extra time this
holiday season. In addition, here are some other facts you should
keep in mind as you plan your holiday schedule:
- Urge your families to order early - The
sooner in the season they order for holiday gift-giving, the
better we are able to ensure they will have what they need.
- Order early in the day - Our phone lines and
web site can have literally thousands of customers attempting to
get in an order just before the 1 pm deadline. Avoid the crowds,
and order early in the day.
- Use glscrip.com to order and check order
status - GLSC continually adds to our bandwidth so you
can order faster, earlier and get the status of your order much
easier online than you can by phone.
- Select overnight service for
deliveries - During the holiday rush, ground
shipment package volume dramatically increases, and delivery times
increase, also. Choose overnight delivery to ensure you get your
package as quickly as possible, once it is complete.
Thank you for your business, and best wishes for a joyous
and prosperous holiday
season!
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